1. Introduction
metrotoolhub.shop, which we refer to as “we,” “us,” or “our,” values your privacy. This policy details how we gather, utilize, and protect your information when you come to our website. By using our Site, you are in agreement with the terms of this Privacy Policy.
2. Information We Collect
Personal Data comprises the name, email address, shipping address, and phone number that you supply during the checkout process.
Payment Data involves all payments being processed via secure third-party gateways. We don’t store your credit card information on our servers.
Customization Data consists of the images or design files you upload for custom orders.
Automatic Data includes the IP address, browser type, and cookies that are used to enhance your shopping experience.
3. How We Use Your Information
We employ your information to handle orders, offer customer support, detect fraud, and (with your consent) send promotional updates.
4. Sharing Your Information
We don’t sell your data. We only share information with essential service providers, logistics partners (for shipping), and payment processors to complete your order.
5. Data Security & Retention
We utilize industry-standard SSL encryption to safeguard your data. We retain personal information only for as long as is necessary for business purposes and legal compliance.
6. Cookies Policy
We use cookies to remember your cart items and preferences. You can manage cookie settings in your browser at any time.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please reach out to us at support@metrotoolhub.shop.
8. Children’s Privacy
Our Site is not meant for children under 16 years old. We don’t knowingly collect information from minors.
9. Contact Us
Email: support@metrotoolhub.shop
Customer Support: Monday – Friday, 9:00 AM – 6:00 PM (EST)